Detailed Career Description

Main Purpose of Job

The main purpose of the job is to provide technical and diagnostic expertise within the service department and in doing so, advise colleagues on best practice methodologies for repairs and improvements as per customer requirements.

Qualifications, Experience and Skills Required

  • Diesel Mechanic Trade Certification
  • Minimum of 3 years’ experience as a diesel technician in a dealership/workshop environment
  • Valid Driver’s License – Code 14
  • Experience with UD and Volvo Trucks would be beneficial.
  • Medically fit to work on trucks
  • Clear criminal record

Key Duties and Responsibilities

  • To carry out repairs and diagnostic work timeously as instructed.
  • To provide advice and support to colleagues on technical matters.
  • To ensure diagnostic equipment is used correctly for vehicle examinations.
  • To take steps to ensure servicing of trucks remains within the targeted percentages of the manufacturers' time.
  • To ensure standards maintained with trucks care and safety whilst performing functions.
  • To ensure trucks are returned to the customer after service in a neat and clean condition.
  • Ensure diagnosis leads to most cost-effective and accurate remedy to fault or customer complaint.
  • To accurately complete job cards and additional information on the trucks before handing the job card to Service Advisor.

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